Half my house losing power, AC the key factor
For the past couple of weeks I have been losing power occasionally to half my house. My central AC goes out, half my kitchen, living room and my kids' rooms. There are no tripped breakers though.
I have noticed that when the AC finally turns back on, so does everything else. It will be that for a while, then all of a sudden everything goes off again. Once I get the AC running, everthing powers up again. My house is only 13 years old and have never had this problem.
What is the likely cause of the issue, and what can I do to fix it?
electrical
New contributor
add a comment |
For the past couple of weeks I have been losing power occasionally to half my house. My central AC goes out, half my kitchen, living room and my kids' rooms. There are no tripped breakers though.
I have noticed that when the AC finally turns back on, so does everything else. It will be that for a while, then all of a sudden everything goes off again. Once I get the AC running, everthing powers up again. My house is only 13 years old and have never had this problem.
What is the likely cause of the issue, and what can I do to fix it?
electrical
New contributor
2
Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
– Harper
10 hours ago
1
Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
– Kris
10 hours ago
4
Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
– Eric Lippert
8 hours ago
1
Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
– Eric Lippert
8 hours ago
add a comment |
For the past couple of weeks I have been losing power occasionally to half my house. My central AC goes out, half my kitchen, living room and my kids' rooms. There are no tripped breakers though.
I have noticed that when the AC finally turns back on, so does everything else. It will be that for a while, then all of a sudden everything goes off again. Once I get the AC running, everthing powers up again. My house is only 13 years old and have never had this problem.
What is the likely cause of the issue, and what can I do to fix it?
electrical
New contributor
For the past couple of weeks I have been losing power occasionally to half my house. My central AC goes out, half my kitchen, living room and my kids' rooms. There are no tripped breakers though.
I have noticed that when the AC finally turns back on, so does everything else. It will be that for a while, then all of a sudden everything goes off again. Once I get the AC running, everthing powers up again. My house is only 13 years old and have never had this problem.
What is the likely cause of the issue, and what can I do to fix it?
electrical
electrical
New contributor
New contributor
edited 24 mins ago
Nij
1054
1054
New contributor
asked 11 hours ago
ALBERT YBARRA
312
312
New contributor
New contributor
2
Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
– Harper
10 hours ago
1
Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
– Kris
10 hours ago
4
Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
– Eric Lippert
8 hours ago
1
Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
– Eric Lippert
8 hours ago
add a comment |
2
Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
– Harper
10 hours ago
1
Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
– Kris
10 hours ago
4
Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
– Eric Lippert
8 hours ago
1
Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
– Eric Lippert
8 hours ago
2
2
Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
– Harper
10 hours ago
Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
– Harper
10 hours ago
1
1
Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
– Kris
10 hours ago
Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
– Kris
10 hours ago
4
4
Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
– Eric Lippert
8 hours ago
Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
– Eric Lippert
8 hours ago
1
1
Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
– Eric Lippert
8 hours ago
Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
– Eric Lippert
8 hours ago
add a comment |
5 Answers
5
active
oldest
votes
If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.
Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.
1
If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
– Nick T
9 hours ago
@NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
– 202_accepted
8 hours ago
4
@202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
– Eric Lippert
8 hours ago
4
@EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
– 202_accepted
8 hours ago
This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
– Jamie M
8 hours ago
|
show 3 more comments
You are losing a hot from the pole
In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.
That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.
You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.
Turn off your 240V* loads, this can damage them.
You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.
* in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.
** in Europe etc. this number is 230V.
*** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.
diagnosed for free
– Mazura
1 hour ago
add a comment |
I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.
(The gopher didn't make it.)
New contributor
add a comment |
I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.
New contributor
How did the problem get fixed?
– Jay Elston
3 hours ago
add a comment |
I had a similar problem at my house on multiple occasions. Each time the problem turned out to be a bad outlet. The problem also coincided with a bad GFCI outlet (the ones with the button that pops out). The first and second time we fixed our own by replacing the outlets with the same type (two different outlets). I can't recommend this because electricity is dangerous. Please call an electrician. If you ignore this warning please do your due diligence in research and also turn off your main power. The third time really confused us and we had an electrician do it. Just FYI, we used a multi-meter to figure out which outlets had power and which did not.
Random facts that I have seen:
- Electricity can do weird things you don't expect
- Ants sometimes nest in electrical components for some reason and mess stuff up
- Animals like rats chew on wires for some reason and mess stuff up
- Lightning storms can cause unseen damage from surges
- Water can get to the strangest places and mess stuff up (sometimes from the AC)
- Sometimes things weren't installed correctly and fail at random times
New contributor
add a comment |
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5 Answers
5
active
oldest
votes
5 Answers
5
active
oldest
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If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.
Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.
1
If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
– Nick T
9 hours ago
@NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
– 202_accepted
8 hours ago
4
@202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
– Eric Lippert
8 hours ago
4
@EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
– 202_accepted
8 hours ago
This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
– Jamie M
8 hours ago
|
show 3 more comments
If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.
Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.
1
If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
– Nick T
9 hours ago
@NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
– 202_accepted
8 hours ago
4
@202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
– Eric Lippert
8 hours ago
4
@EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
– 202_accepted
8 hours ago
This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
– Jamie M
8 hours ago
|
show 3 more comments
If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.
Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.
If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.
Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.
edited 10 hours ago
manassehkatz
6,9131029
6,9131029
answered 10 hours ago
CoAstroGeek
1,2751715
1,2751715
1
If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
– Nick T
9 hours ago
@NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
– 202_accepted
8 hours ago
4
@202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
– Eric Lippert
8 hours ago
4
@EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
– 202_accepted
8 hours ago
This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
– Jamie M
8 hours ago
|
show 3 more comments
1
If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
– Nick T
9 hours ago
@NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
– 202_accepted
8 hours ago
4
@202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
– Eric Lippert
8 hours ago
4
@EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
– 202_accepted
8 hours ago
This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
– Jamie M
8 hours ago
1
1
If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
– Nick T
9 hours ago
If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
– Nick T
9 hours ago
@NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
– 202_accepted
8 hours ago
@NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
– 202_accepted
8 hours ago
4
4
@202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
– Eric Lippert
8 hours ago
@202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
– Eric Lippert
8 hours ago
4
4
@EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
– 202_accepted
8 hours ago
@EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
– 202_accepted
8 hours ago
This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
– Jamie M
8 hours ago
This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
– Jamie M
8 hours ago
|
show 3 more comments
You are losing a hot from the pole
In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.
That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.
You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.
Turn off your 240V* loads, this can damage them.
You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.
* in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.
** in Europe etc. this number is 230V.
*** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.
diagnosed for free
– Mazura
1 hour ago
add a comment |
You are losing a hot from the pole
In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.
That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.
You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.
Turn off your 240V* loads, this can damage them.
You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.
* in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.
** in Europe etc. this number is 230V.
*** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.
diagnosed for free
– Mazura
1 hour ago
add a comment |
You are losing a hot from the pole
In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.
That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.
You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.
Turn off your 240V* loads, this can damage them.
You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.
* in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.
** in Europe etc. this number is 230V.
*** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.
You are losing a hot from the pole
In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.
That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.
You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.
Turn off your 240V* loads, this can damage them.
You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.
* in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.
** in Europe etc. this number is 230V.
*** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.
edited 4 hours ago
answered 10 hours ago
Harper
65.4k342133
65.4k342133
diagnosed for free
– Mazura
1 hour ago
add a comment |
diagnosed for free
– Mazura
1 hour ago
diagnosed for free
– Mazura
1 hour ago
diagnosed for free
– Mazura
1 hour ago
add a comment |
I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.
(The gopher didn't make it.)
New contributor
add a comment |
I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.
(The gopher didn't make it.)
New contributor
add a comment |
I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.
(The gopher didn't make it.)
New contributor
I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.
(The gopher didn't make it.)
New contributor
New contributor
answered 9 hours ago
John Shay
111
111
New contributor
New contributor
add a comment |
add a comment |
I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.
New contributor
How did the problem get fixed?
– Jay Elston
3 hours ago
add a comment |
I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.
New contributor
How did the problem get fixed?
– Jay Elston
3 hours ago
add a comment |
I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.
New contributor
I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.
New contributor
New contributor
answered 8 hours ago
3dalliance
1011
1011
New contributor
New contributor
How did the problem get fixed?
– Jay Elston
3 hours ago
add a comment |
How did the problem get fixed?
– Jay Elston
3 hours ago
How did the problem get fixed?
– Jay Elston
3 hours ago
How did the problem get fixed?
– Jay Elston
3 hours ago
add a comment |
I had a similar problem at my house on multiple occasions. Each time the problem turned out to be a bad outlet. The problem also coincided with a bad GFCI outlet (the ones with the button that pops out). The first and second time we fixed our own by replacing the outlets with the same type (two different outlets). I can't recommend this because electricity is dangerous. Please call an electrician. If you ignore this warning please do your due diligence in research and also turn off your main power. The third time really confused us and we had an electrician do it. Just FYI, we used a multi-meter to figure out which outlets had power and which did not.
Random facts that I have seen:
- Electricity can do weird things you don't expect
- Ants sometimes nest in electrical components for some reason and mess stuff up
- Animals like rats chew on wires for some reason and mess stuff up
- Lightning storms can cause unseen damage from surges
- Water can get to the strangest places and mess stuff up (sometimes from the AC)
- Sometimes things weren't installed correctly and fail at random times
New contributor
add a comment |
I had a similar problem at my house on multiple occasions. Each time the problem turned out to be a bad outlet. The problem also coincided with a bad GFCI outlet (the ones with the button that pops out). The first and second time we fixed our own by replacing the outlets with the same type (two different outlets). I can't recommend this because electricity is dangerous. Please call an electrician. If you ignore this warning please do your due diligence in research and also turn off your main power. The third time really confused us and we had an electrician do it. Just FYI, we used a multi-meter to figure out which outlets had power and which did not.
Random facts that I have seen:
- Electricity can do weird things you don't expect
- Ants sometimes nest in electrical components for some reason and mess stuff up
- Animals like rats chew on wires for some reason and mess stuff up
- Lightning storms can cause unseen damage from surges
- Water can get to the strangest places and mess stuff up (sometimes from the AC)
- Sometimes things weren't installed correctly and fail at random times
New contributor
add a comment |
I had a similar problem at my house on multiple occasions. Each time the problem turned out to be a bad outlet. The problem also coincided with a bad GFCI outlet (the ones with the button that pops out). The first and second time we fixed our own by replacing the outlets with the same type (two different outlets). I can't recommend this because electricity is dangerous. Please call an electrician. If you ignore this warning please do your due diligence in research and also turn off your main power. The third time really confused us and we had an electrician do it. Just FYI, we used a multi-meter to figure out which outlets had power and which did not.
Random facts that I have seen:
- Electricity can do weird things you don't expect
- Ants sometimes nest in electrical components for some reason and mess stuff up
- Animals like rats chew on wires for some reason and mess stuff up
- Lightning storms can cause unseen damage from surges
- Water can get to the strangest places and mess stuff up (sometimes from the AC)
- Sometimes things weren't installed correctly and fail at random times
New contributor
I had a similar problem at my house on multiple occasions. Each time the problem turned out to be a bad outlet. The problem also coincided with a bad GFCI outlet (the ones with the button that pops out). The first and second time we fixed our own by replacing the outlets with the same type (two different outlets). I can't recommend this because electricity is dangerous. Please call an electrician. If you ignore this warning please do your due diligence in research and also turn off your main power. The third time really confused us and we had an electrician do it. Just FYI, we used a multi-meter to figure out which outlets had power and which did not.
Random facts that I have seen:
- Electricity can do weird things you don't expect
- Ants sometimes nest in electrical components for some reason and mess stuff up
- Animals like rats chew on wires for some reason and mess stuff up
- Lightning storms can cause unseen damage from surges
- Water can get to the strangest places and mess stuff up (sometimes from the AC)
- Sometimes things weren't installed correctly and fail at random times
New contributor
New contributor
answered 14 mins ago
takintoolong
1011
1011
New contributor
New contributor
add a comment |
add a comment |
ALBERT YBARRA is a new contributor. Be nice, and check out our Code of Conduct.
ALBERT YBARRA is a new contributor. Be nice, and check out our Code of Conduct.
ALBERT YBARRA is a new contributor. Be nice, and check out our Code of Conduct.
ALBERT YBARRA is a new contributor. Be nice, and check out our Code of Conduct.
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2
Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
– Harper
10 hours ago
1
Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
– Kris
10 hours ago
4
Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
– Eric Lippert
8 hours ago
1
Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
– Eric Lippert
8 hours ago