Is two hour delay sufficient to demand compensation from the airline?











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My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to demand some compensation: vouchers, etc or is a two hour delay considered relatively minor? If yes, how would I go about doing it?










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    My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to demand some compensation: vouchers, etc or is a two hour delay considered relatively minor? If yes, how would I go about doing it?










    share|improve this question









    New contributor




    Peter Chikov is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.






















      up vote
      2
      down vote

      favorite









      up vote
      2
      down vote

      favorite











      My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to demand some compensation: vouchers, etc or is a two hour delay considered relatively minor? If yes, how would I go about doing it?










      share|improve this question









      New contributor




      Peter Chikov is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to demand some compensation: vouchers, etc or is a two hour delay considered relatively minor? If yes, how would I go about doing it?







      usa delays delta-air-lines






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      Peter Chikov is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      edited 5 hours ago









      Michael Hampton

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      32.8k275155






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          2 Answers
          2






          active

          oldest

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          up vote
          7
          down vote



          accepted










          For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.



          The US Department of Transportation explains:




          There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.




          However, if you are on the plane for more than two hours, various consumer protections do kick in:





          • At two hours, the flight must offer food and water.




            U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.





          • At three hours, the flight must return to the gate unless safety issues prevent it.




            Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:




            • the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or

            • Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.





          The DOT has an extensive explanation of the (limited) air passenger rights in the US.






          share|improve this answer




























            up vote
            5
            down vote













            You are always within your rights to ask for compensation.



            However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.



            The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.



            So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.






            share|improve this answer





















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              2 Answers
              2






              active

              oldest

              votes








              2 Answers
              2






              active

              oldest

              votes









              active

              oldest

              votes






              active

              oldest

              votes








              up vote
              7
              down vote



              accepted










              For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.



              The US Department of Transportation explains:




              There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.




              However, if you are on the plane for more than two hours, various consumer protections do kick in:





              • At two hours, the flight must offer food and water.




                U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.





              • At three hours, the flight must return to the gate unless safety issues prevent it.




                Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:




                • the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or

                • Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.





              The DOT has an extensive explanation of the (limited) air passenger rights in the US.






              share|improve this answer

























                up vote
                7
                down vote



                accepted










                For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.



                The US Department of Transportation explains:




                There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.




                However, if you are on the plane for more than two hours, various consumer protections do kick in:





                • At two hours, the flight must offer food and water.




                  U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.





                • At three hours, the flight must return to the gate unless safety issues prevent it.




                  Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:




                  • the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or

                  • Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.





                The DOT has an extensive explanation of the (limited) air passenger rights in the US.






                share|improve this answer























                  up vote
                  7
                  down vote



                  accepted







                  up vote
                  7
                  down vote



                  accepted






                  For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.



                  The US Department of Transportation explains:




                  There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.




                  However, if you are on the plane for more than two hours, various consumer protections do kick in:





                  • At two hours, the flight must offer food and water.




                    U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.





                  • At three hours, the flight must return to the gate unless safety issues prevent it.




                    Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:




                    • the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or

                    • Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.





                  The DOT has an extensive explanation of the (limited) air passenger rights in the US.






                  share|improve this answer












                  For a purely domestic flight in the USA, there is no federally required compensation as there is in some other parts of the world.



                  The US Department of Transportation explains:




                  There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.




                  However, if you are on the plane for more than two hours, various consumer protections do kick in:





                  • At two hours, the flight must offer food and water.




                    U.S. airlines must provide passengers with food and water no later than two hours after the tarmac delay begins. While the aircraft remains on the tarmac lavatories must remain operable and medical attention must be available if needed.





                  • At three hours, the flight must return to the gate unless safety issues prevent it.




                    Some flights are delayed on the airport "tarmac" before taking off or after landing. DOT rules prohibit most U.S. airlines from allowing a domestic flight to remain on the tarmac for more than three hours unless:




                    • the pilot determines that there is a safety or security reason why the aircraft cannot taxi to the gate and deplane its passengers, or

                    • Air traffic control advises the pilot that taxiing to the gate (or to another location where passengers can be deplaned) would significantly disrupt airport operations.





                  The DOT has an extensive explanation of the (limited) air passenger rights in the US.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered 5 hours ago









                  Michael Hampton

                  32.8k275155




                  32.8k275155
























                      up vote
                      5
                      down vote













                      You are always within your rights to ask for compensation.



                      However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.



                      The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.



                      So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.






                      share|improve this answer

























                        up vote
                        5
                        down vote













                        You are always within your rights to ask for compensation.



                        However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.



                        The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.



                        So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.






                        share|improve this answer























                          up vote
                          5
                          down vote










                          up vote
                          5
                          down vote









                          You are always within your rights to ask for compensation.



                          However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.



                          The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.



                          So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.






                          share|improve this answer












                          You are always within your rights to ask for compensation.



                          However there are NO requirements under US law for the airline to provide any compensation, pretty much regardless of the length of the delay.



                          The odds of a US airline providing compensation for a 2 hour delay which was at least in part caused by weather is pretty much zero.



                          So yes, you're able to ask - but unless there's something more to the delay than you're stating I'll all but guarantee you that it's a waste of your time to do so as the chances of receiving anything is basically zero.







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered 5 hours ago









                          Doc

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